The metaverse could possibly become another channel that employees use to engage with their organisation. Much like the internet, and subsequent video conferencing platforms used when remote working, some fear that it will likely lead to increased mental strain for the workforce.
However, the potential difference with the metaverse is that it will offer the closest experience to in-person as possible. Potentially meaning organisations that use it appropriately can actually improve the mental wellbeing of their employees.
As organisations realise their current mental health support (Employee Assistance Programmes & Occupational Health) are outdated, we’re seeing increased usage of well-rounded systems that offer a whole array of on demand services; counselling, wellbeing, life coaching, mediation etc. If the metaverse ends up providing the service many hope it will, there’s a real possibility that organisations could bring these services into the technology. This means each employee can easily access the support they require, potentially in an environment that feels ‘real’. However, HR leaders will need to start thinking about how they can best utilise the metaverse, ease it’s implementation across all departments and prepare for cultural change as it becomes adopted.
If the pandemic has taught us one thing it’s that video conferencing fatigue is real. And we don’t want the meterverse to be an extension of this and become a barrier to human interaction.
Joel Gujral, Founder & CEO, MYNDUP